Privacy policy
1. Introduction
This Privacy Policy (“Policy”) sets out how Aphy Club (“Aphy Club”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”).
By accessing our website, using our services, or providing your personal data to us, you agree to the practices described in this Policy.
If you do not agree, please discontinue use of our website and/or services and refrain from providing your personal data.
2. What Personal Data We Collect
We collect personal data to provide our services effectively and to enhance your experience with Aphy Club.
“Personal data” refers to any information that can identify you, whether on its own or combined with other data.
(a) Data you provide directly
This includes information you give us when you:
- Register for an account, event, or membership
- Make a purchase or booking
- Subscribe to our newsletters or marketing updates
- Contact us through email, phone, or social media
The data may include:
- Your name, date of birth, and contact details (email address, phone number, mailing address)
- Payment and billing information
- Delivery details and purchase history
- Account preferences and login credentials
- Feedback, reviews, or correspondence with our team
(b) Data collected automatically
When you visit our website or online platforms, we may automatically collect certain technical data such as:
- Your IP address, browser type, and device details
- The pages you visit, the time and date of your access, and referral URLs
- Cookies, pixels, and similar technologies used to improve website performance and personalization
- Analytics data collected through third-party tools like Google Analytics
You can choose to disable cookies in your browser settings, but some website features may not function as intended.
3. How We Use Your Personal Data
We use your personal data only for purposes that are appropriate, reasonable, and necessary for our business operations or to meet legal requirements under the PDPA.
These include:
- Processing your orders and delivering products or services
- Communicating order updates, confirmations, or support responses
- Managing your membership or account
- Providing after-sales support and resolving disputes
- Improving our website, services, and user experience
- Conducting data analysis, market research, and product development
- Complying with legal obligations and record-keeping requirements
- Staff training and service quality improvement
Marketing and promotions
With your consent, we may also use your personal data to:
- Send you updates about new products, events, and promotions
- Personalize your shopping and content experience
- Share relevant offers from Aphy Club and selected partners
You can withdraw your consent at any time by clicking “unsubscribe” in our emails or by contacting us directly.
4. Disclosure of Personal Data
We respect your privacy and will not sell your personal data.
We may share your data only under these limited circumstances:
- Within Aphy Club – to provide you with consistent service and operational support.
- With trusted service providers – including payment processors, logistics partners, IT and website hosts, email service providers, and marketing agencies, all of whom are contractually bound to protect your data.
- With professional advisors – such as auditors, accountants, and legal counsel.
- When required by law – to comply with legal, regulatory, or governmental requests.
If your personal data is transferred outside of Singapore, we will ensure that the receiving party provides a standard of protection comparable to that required under the PDPA.
5. Retention and Protection
We will retain your personal data only for as long as it is necessary for the purposes stated in this Policy, or as required by law.
When no longer needed, we will take reasonable steps to securely delete or anonymize your personal data.
Aphy Club uses appropriate administrative, physical, and technical measures to safeguard your information against unauthorized access, disclosure, or loss.
6. Your Rights
Under the PDPA, you have the right to:
- Request access to your personal data held by us
- Request correction of any inaccurate or incomplete data
- Withdraw consent for the use or disclosure of your personal data
To make such requests, please contact us at hello@aphyclub.com.
Please note that withdrawing consent may affect our ability to continue providing certain services to you.
7. Updates to This Policy
We may review and update this Policy from time to time to ensure it remains aligned with legal and operational requirements.
Any updates will be posted on our website with the revised date indicated.
Your continued use of our website and services constitutes your acceptance of the updated Policy.
8. Contact Us
If you have any questions, concerns, or feedback about how we handle your personal data, please reach out to us at:
Email: hello@aphyclub.com
9. Governing Law
This Policy and your use of this Website shall be governed in all respects by the laws of Singapore.